How Do I Make A Reservation?
To make a reservation, click the request quote button underneath the picture of the vehicle that you wish to rent. Fill out the form request. When you have completed this information, hit submit, and that will start the reservation process. At that time, we will contact you to confirm your reservation.
Will I Get The Same Vehicle That I Reserved?
Yes. We guarantee that the vehicle that you selected during the reservation process will be the exact vehicle that you receive on the day your rental begins.
What Is Your Cancellation Policy?
We have a 24-hour grace period for customers to cancel their reservations from the initial transaction.
How Does Insurance Work?
You must have car insurance that covers you for driving different vehicles. We will call your insurance provider to make sure that your policy covers you for the rental and is in good standing.
What Age Do I Have To Be To Rent?
You have to be 25 years old.
Do You Take A Security Deposit?
Yes. The deposit will depend on the type of vehicle that you have rented and the type of insurance that you carry. A charge will be placed on your credit card during the rental period, the charge will be refunded when the vehicle is returned with no issues.
Is There A Limited Number Of Miles I Can Drive?
Each vehicle has an allotted number of free miles that is included in the daily rental fee. This number will vary based on the vehicle model.
How Much Do I Get Charged Extra Per Mile?
The charges for the extra miles placed on the vehicle will vary. Charges are based on the style and make of the vehicle. All extra mile charges are listed with the rental price.
Am I The Only One Who Can Drive The Car?
Yes. Only the approved driver with full coverage insurance that is verified by our management team is allowed to drive the vehicle.
What Payment Methods Do You Accept?
We gladly accept Visa, MasterCard, Discover, Venmo, Cash App, Paypal, Zelle and American Express. Under some circumstances we accept cashier’s checks and cash. We do not accept personal or business checks.
Do You Offer Refunds?
No, we do not offer refunds.
What Happens If I Get A Ticket or Tolls?
We are not responsible for any tickets you incur while driving our vehicles, nor will we pay any toll road fees. You are also responsible for any other fees, penalties, towing charges, or impound costs. Clients are responsible for all expenses they incur in the rental vehicle. This includes tolls, tickets and towing.